At GADD APPAREL LTD, we understand that receiving your order is an important part of your shopping experience.
We are committed to providing a reliable and straightforward delivery process, ensuring that every order is carefully prepared and handled with attention.
This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
After your order has been successfully placed and payment has been confirmed, our team will begin preparing your items.
Orders are processed carefully to ensure products are checked and prepared before shipment. Processing times may vary depending on product availability, order volume, and operational circumstances.
Once your order has been dispatched, you will receive shipping confirmation details where applicable.
Shipping Options
Available shipping methods, estimated delivery times, and any applicable shipping costs will be displayed during the checkout process before you complete your purchase.
Delivery availability may depend on your location and the shipping services available for your order.
Delivery Times
Estimated delivery times may vary depending on:
Delivery destination
Selected shipping method
Product availability
Carrier processing times
While we aim to deliver orders within the expected timeframe, delays may occasionally occur due to circumstances outside of our reasonable control, including carrier delays, weather conditions, customs procedures, or other unexpected events.
Order Tracking
Where tracking information is available, tracking details will be provided after your order has been shipped.
Customers can use the provided information to follow the progress of their delivery.
If you experience any issues with your tracking information, please contact our customer support team for assistance.
Delivery Address Information
Customers are responsible for providing accurate and complete delivery details when placing an order.
Please carefully review your address information before completing your purchase. GADD APPAREL LTD cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by customers.
Delayed or Missing Orders
Although we work hard to ensure reliable delivery, unexpected delays may sometimes happen.
If your order has not arrived within the expected delivery timeframe, please contact us with your order details. Our team will review the situation and provide assistance where possible.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.
Please include your order details and relevant information so we can review your request and provide appropriate support.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team:
